Report: Choosing the Right Website Building Tool
Drag‑and‑drop builders, CMSs, e‑commerce suites, social commerce, and migration considerations
The Web Tools Landscape in 2025, Scene Setting
In 2025, building a website involves more choices than ever. The barrier to launch is lower, thanks to powerful hosted and no-code tools, but the decisions you make early on, about architecture, flexibility, and control, have long-term consequences. The tools you pick influence how fast you can go live, how you scale, and how easily you can move off the platform later.
The global website builder software market is forecasted to reach around USD 2.4 billion in 2025, growing at a CAGR of 6–7% through 2032. This reflects sustained demand for tools that let non‑developers launch and maintain web presences. Meanwhile, WordPress remains a central anchor, powering roughly 43% of all websites (and ~61% of those using a CMS). Shopify, Wix, Squarespace, and Webflow round out the top tier of hosted or visual builders.
In short: plenty of tools, many different trade‑offs, and a growing need for strategic selection.
Tool Categories, Strengths & Weaknesses
| Category | Examples | Strengths | Limitations | Best Fit |
|---|---|---|---|---|
| Hosted drag-and-drop / visual builders | Wix, Squarespace, Webflow, Framer | Fast setup, hosting bundled, templates, AI design assistance | Platform lock-in, limited deep customization, scaling costs | Marketing sites, small portfolios, event pages |
| Traditional CMS / self-hosted | WordPress, Drupal | Maximum flexibility, plugin ecosystem, full control, portability | Maintenance burden, security updates, hosting optimization | Content-rich sites, blogs, large editorial systems |
| Hosted e-commerce suites | Shopify, BigCommerce | All-in-one commerce, payment gateways, app stores | Transaction/app costs, limited flexibility | Retail & DTC commerce |
| CMS e-commerce | WooCommerce (on WordPress) | Content + commerce unified | Performance optimization required | Content-rich stores, editorial + product blend |
| Landing-page / funnel tools | Unbounce, Instapage, Leadpages, HubSpot | Rapid deployment, testing, CRM ties | Cost scales with traffic, layout limits | Lead gen campaigns, microsites |
| Event / ticketing | Eventbrite, RegFox, Ticket Tailor, InEvent | Registration, ticketing workflows | Fees, branding constraints | Conferences, workshops, training |
| Social / messaging commerce | Instagram/Facebook Shops, WhatsApp Business | Low friction, native discovery | Limited branding, algorithm risk | Micro-merchants, chat-commerce |
Data Portability / Migration
How easily can you move your site later?
Best portability: WordPress, Drupal, WooCommerce, open formats, full data exports.
Medium: Shopify/BigCommerce, CSV/API export of products/orders; theme & app logic must be rebuilt.
Limited: Wix, Squarespace, Framer, partial exports; layouts rarely portable.
Webflow: exports static HTML/CSS/JS; CMS collections and interactions need manual mapping.
Landing/Event tools: export leads/registrations but not test logic or automations.
Social storefronts: minimal portability; data tied to the platform.
Using Review Platforms (Capterra & G2)
Before committing, validate choices with Capterra and G2:
Capterra: broad coverage, category filters, verified user reviews.
G2: deeper B2B insights, ease-of-use scores, feature comparisons. Use them to:
Filter by use case and budget.
Compare feature ratings side-by-side.
Read recent qualitative feedback.
Verify integration support and regional availability.
Decision Framework
Define the primary job — Sell, Inform, Capture Leads, Host Events.
List must-have features — language, payments, CRM, etc.
Decide speed vs. control — builders for speed, CMS for flexibility.
Check portability & ownership — export options, backups, open formats.
Estimate total cost of ownership (TCO) — hosting, apps, maintenance.
Plan for scale & integration — traffic, content, new channels.
Regional Context
US / UK / EU: WordPress dominates; Shopify and Webflow strong among SMBs.
South Africa: e-commerce nearing 10% of retail; WhatsApp usage ~94% of social users; hybrid social + web strategies common.
Key Insights & Recommendations
Three main paths: Hosted Builders / CMS / Commerce Suites.
Match tool to the job — Marketing ≠ Commerce ≠ Events.
Portability matters — control data & backups.
TCO counts — subscriptions + plugins + hosting + time.
Validate decisions — check Capterra & G2 reviews, pilot before committing.
Example Use-Cases
Startup: Webflow for rapid launch.
Nonprofit: WordPress for content depth.
Retailer: Shopify for scalable commerce.
Event Brand: Unbounce + HubSpot CRM for quick campaigns & automation.
Summary
There’s no one-size-fits-all website platform. The best choice depends on your goals, resources, and growth plan. Builders win on speed, CMSs on control, commerce suites on transactions. The smartest teams plan ahead for portability and evolve their stack as their business grows.
Sources
W3Techs — CMS Usage Statistics 2025
https://w3techs.com/technologies/overview/content_managementBuiltWith — Web Technology Usage Trends 2025
https://trends.builtwith.com/Meta — WhatsApp Business Insights
https://www.whatsapp.com/business/Reuters — South Africa E-commerce Growth 2025
https://www.reuters.com/markets/africa/south-africa-ecommerce-outlook-2025-2024-11-15/World Wide Worx — South African E-commerce Report 2025
https://www.worldwideworx.com/category/research/TechRadar — Website Builders Reviews (Wix, Webflow, Shopify, WordPress)
https://www.techradar.com/best/website-builderCapterra — Website Builder Software Reviews
https://www.capterra.com/p/163754/Wix/
(You can navigate within Capterra for specific tools like Webflow, Shopify, and WordPress.)G2 — Website Builder & CMS Reviews
https://www.g2.com/categories/website-builderVercel — AI and Generative UI Developments 2025
https://vercel.com/blog