Privacy policy.

Effective Date: 1 January 2025

At The Mill Collective, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our tools, download our resources, or communicate with us.

Who We Are

The Mill Collective is a business consultancy and digital product studio helping founders, startups, and brands design better businesses. Our website is millcollective.org.

If you have any questions, you can contact us at:
info@millcollective.org

What Information We Collect

We collect two types of data:

a. Personal Information (you provide)

  • Name and contact details (email, phone, etc.)

  • Business information you share through forms or consultations

  • Payment and billing details (if you purchase a service or product)

b. Automatic Data (we collect)

  • Usage data: pages visited, time on site, clicks, etc.

  • Cookies and analytics data (via tools like Google Analytics, Facebook Pixel, etc.)

How We Use Your Data

We use the data to:

  • Respond to your inquiries or consultation requests

  • Deliver digital products or services you’ve purchased

  • Improve our website, tools, and user experience

  • Send relevant emails (like updates, offers, or helpful guides)

  • Analyze performance and user engagement (anonymously)

You can opt out of marketing emails anytime by clicking “unsubscribe” at the bottom of any email.

How We Store & Protect Your Data

We use secure servers and modern encryption protocols to keep your information safe. Access to your data is restricted to authorized team members and service providers who help us run our business.

Third-Party Tools & Sharing

We use trusted third-party services (e.g., Google Analytics, Stripe, Meta Ads, email providers) to help us operate. These services may process your data according to their own privacy policies.

We do not sell or rent your personal information. Ever.

Cookies & Tracking

We use cookies to improve your experience, track engagement, and serve relevant content. You can disable cookies via your browser settings.

Your Rights

You have the right to:

  • Access the data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent at any time

To request any of the above, email us at info@millcollective.org.

Policy Updates

We may update this Privacy Policy occasionally. We’ll notify you of any significant changes on our site or via email.